These Event Terms (Terms) govern your purchase of tickets or products for, and attendance at events held by Tease Industries Pty Ltd (Events). It is your responsibility to review these Terms prior to the purchase of tickets or products. By purchasing tickets or products you agree to be bound by these Terms. We reserve the right to amend these Terms at any time, and will provide the most recent version on our website.
Throughout these Terms, the terms “Tease Industries”, “we”, “us” and “our” refer to Tease Industries Pty Ltd and its associated entities, and “you” refers to the individual or business purchasing tickets or attending Events.
- Event Booking and Ticket Purchase
1.1. A list of upcoming Events are available on our website.
1.2. Members may access discounted ticket and table prices as specified on our website. Proof of membership may be required.
1.3. In addition to the ticket or table price, you must pay GST and any booking, handling, credit card surcharge or postage fees specified.
1.4. Ticket prices are subject to change, and Tease Industries will use best endeavours to inform you if there is a change.
1.5. You may make a booking and/or purchase a ticket for an Event:
1.5.1. online via our website; or
1.5.2. via our nominated ticketing platform.
1.6. Your booking is confirmed when you receive an email notification and receipt. We will maintain a list of confirmed and paid up attendees for each Event.
- Refunds, Credits and Transfers
2.1. All ticket sales and table bookings are final. No exchange, credit or refund will be given except in the case of certain cancelled or rescheduled Events (see clause 3 below). For clarification, you are not entitled to a refund if:
2.1.1. you are no longer able to attend the event; or
2.1.2. you arrive late or are refused entry for any reason.
2.2. A ticket to a live event is transferrable to another person on the following conditions:
2.2.1. a request is submitted in writing to events@teaseindustries.com containing the replacement guest name, event details and email address.
2.2.2. the request is submitted at least 72 hours prior to the event.
Tease Industries reserves the right to refuse entry if a replacement guest arrives at the event without the ticket being transferred via this procedure.
- Event Cancellation or Postponement
3.1. Sometimes Events are cancelled, varied, rescheduled or postponed due to Force Majeure Events, situations which affect the performers or other causes.
3.2 If an Event is postponed:
3.2.1 you may, at your option exercisable by notifying us in writing no later than 14 days after the originally scheduled date of the postponed Event, obtain a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the postponed Event; or
3.2.2 if you so elect, or if you fail to notify us in writing of your request for a credit within 14 days after the originally scheduled date of the postponed Event, your ticket will be automatically transferred to the new date for the postponed Event.
3.3. If an Event is cancelled and/or a new date for the Event is not announced within 60 days of the postponement/cancellation:
3.3.1 in circumstances where the Event is cancelled due to a Force Majeure Event, you will be given a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the cancelled Event (no refunds will be issued);
3.3.2 in circumstances where the Event is cancelled for any reason other than a Force Majeure Event, you may, at your option exercisable by notifying us in writing no later than 14 days after the originally scheduled date of the cancelled Event, obtain a refund of the ticket price (excluding booking, credit card and other fees). If you so elect, or if you fail to notify us in writing of your request for a refund within 14 days after the originally scheduled date of the cancelled Event, you will be given a credit for the ticket price to put towards another of our Events that occurs within 12 months of the originally scheduled date of the cancelled Event.
3.3. We will use reasonable endeavours to notify ticket holders of a cancellation, variation, rescheduling or postponement of an Event by sending an email to the address provided to us by the ticket holder; however the responsibility to ascertain whether an Event has been cancelled, varied, rescheduled or postponed is yours. We do not guarantee that ticket holders will be informed of a cancellation, variation, rescheduled or postponement before the date of the Event.
3.4 Except as expressly provided in this clause 3, in no circumstances will ticket prices (or any part thereof) be refunded or credited. Any refund or credit issued will be your sole remedy for a postponement or cancellation of an Event, and we will have no further liability to you in respect of any cancellation, variation, rescheduling or postponement of an Event for any reason. Any credits issued for postponed or cancelled Events that are not used within 12 months of the originally scheduled date of the postponed/cancelled Event will be forfeited.
- Event Conduct
4.1. You are expected to behave in a professional and appropriate manner at all Events. We reserve the right to refuse entry or require you to leave if your behaviour is deemed unacceptable.
4.2. You acknowledge that cameras, audio and video recorders may not be permitted at certain events. Tease Industries will advise whether this is the case at each event.
4.3. Tease Industries films and photographs every event. You consent to being filmed or photographed by Tease Industries (or its representatives) and to Tease Industries using your name, likeness, image and/or voice in such photographs or films for the purpose of promoting our events, services and products. No remuneration is payable for such use.
- Limitation of Liability
5.1. To the extent permitted by law, we exclude all conditions and warranties relating to your purchase of tickets for and attendance at Events.
5.2. Where our liability cannot be excluded, such as in relation to Consumer Guarantees under the Australian Consumer Law or other prescribed terms under legislation, our liability for breach is limited to the face value of the ticket purchased by you, plus any relevant booking and delivery fees.
5.3 We will be excused from performance under these Terms and in relation to Events to the extent such performance is affected by a Force Majeure Event.
- Miscellaneous
6.1. These Terms shall in respects be governed by the laws of Western Australia, Australia. You submit to the exclusive jurisdiction of the courts in Western Australia to determine any matter or dispute which arises under these Terms.
6.2. If any provision of these Terms is deemed invalid or unenforceable, all or part of that provision will be severed from the Terms and will not affect the enforceability of the remaining provisions of the Terms.
6.3. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any failure to assert any right under the Terms shall not constitute a waiver of such right.
6.4 In these Terms, a “Force Majeure Event” means any of the following (whether or not foreseeable or anticipated): acts of God, terrorism, war, civil unrest, strike or labour dispute, lack of transportation, breakdown, labour or material shortage, blockade or embargo, supplier failure, epidemic or pandemic, government restriction or recommendation, legal requirement, extreme weather, earthquake, drought, fire, flood, explosion, natural disaster, and/or any other event, cause or circumstance that is beyond our reasonable control.
6.5. These Terms constitute the entire agreement between Tease Industries and you in relation to the Events.
These Terms of Sale are to be construed in accordance with the laws from time to time in the state of Western Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Western Australia. These Terms of Sale contain all of the terms and conditions of the contract between the parties and may only be varied by agreement in writing between the parties. Any conditions found to be void, unenforceable or illegal may, to that extent, be severed from the agreement. No waiver of any of these Terms of Sale or failure to exercise a right or remedy by Tease Industries will be considered to imply or constitute a further waiver by Tease Industries of the same or any other term, condition, right or remedy.
LIMITATION OF LIABILITY
Certain laws imply terms, conditions and warranties (prescribed terms) into contracts for the supply of goods and services and prohibit the exclusion, restriction or modification of such term, conditions and warranties. The liability of Tease Industries in respect of a breach of a prescribed term or any warranty made under these terms of sale is limited, to the extent permissible by law and at the option of Tease Industries to:
- In the case of services, the supply of the services again; or the payment of the cost of having the services supplied again; and
- In the case of goods, the replacement of goods or the supply of equivalent goods; the repair of goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.
Unless the terms and warranties are included in these Terms of Sale, all prior discussions, quotations, warranties and Prescribed Terms, to the extent permitted by law, are excluded and Tease Industries will not be liable for any loss or damage or for consequential loss or damage of any kind arising out of the supply or failure to supply of goods or services, or arising out of Tease Industries’ negligence or in any way whatsoever.